Returns Policy
Little Outlaw Leather Co. Return & Guarantee Policy
At Little Outlaw Leather Co., we take great pride in handcrafting quality leather goods built to last. We want you to be completely satisfied with your purchase, and we stand behind our work with a commitment to craftsmanship and durability.
Custom & Made-to-Order Items
Custom Orders: All custom orders are final sale and cannot be returned or exchanged. Since these items are made specifically to your specifications, we cannot accept returns or modifications after production has begun. Please double-check all details before placing your order.
Made-to-Order Goods: Because each made-to-order item is crafted just for you, we do not accept returns or exchanges on these products. If you have any questions before ordering, feel free to reach out as we are happy to help ensure you get exactly what you want.
Lifetime Guarantee
We stand behind our craftsmanship for life. If your Little Outlaw Leather Co. product ever fails due to a defect in workmanship, we will repair or replace it at no cost to you. This guarantee covers issues related to construction and craftsmanship but does not apply to:
- Normal wear and tear
- Accidental damage
- Misuse or neglect
- Exposure to extreme conditions (water damage, fire, chemicals, etc.)
If you ever have an issue with your product, please reach out as we want to make it right!
Need Help?
For any questions, concerns, or warranty claims, please visit our Contact Page and send us a message. We will get back to you as soon as possible!
Thank you for choosing Little Outlaw Leather Co. We appreciate your support!